Phone Alarm requires the file VBRUN200.DLL to be in your WINDOWS\SYSTEM directory to run. If VBRUN200.DLL was not included with this package, then download it from from a BBS or other on-line provider. If VBRUN200.DLL was included, then move it to your WINDOWS/SYSTEM directory if you do not already have a copy of it there. (NOTE: if you already have a copy of VBRUN200.DLL in your WINDOWS/SYSTEM directory, then just delete this copy.) BASIC TROUBLE-SHOOTING If Phone Alarm doesn't work properly, make sure that you are using your modem's installed com port in Phone Alarm's config.